Hertfordshire Citizens Advice Services (HCAS) seeks to promote and develop the provision of advice giving services to the citizens of Hertfordshire. It does this by securing funding, forging strategic county-wide alliances and facilitating cooperation and collaboration between the 10 Citizens Advice Hertfordshire services.
The ten Citizens Advice services in Hertfordshire are each a separate charity but we all offer a similar service from a variety of locations and offices across the county. Where possible we collaborate on projects in order to deliver a more efficient service.
One example is the Hertfordshire Adviceline which is open from 10am to 4pm Monday to Friday. 03444 111 444
At every local service we offer free, confidential and impartial advice – whoever you are.
We help people overcome their problems and campaign on big issues when their voices need to be heard.
We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone.
How we can help:
Our service is free, confidential and open to everyone in the community.
Staff are trained to advise on virtually any issue, including:
- welfare benefits
- money and credit problems
- family and personal issues
- consumer rights
- neighbourhood disputes
- education and healthcare
- human rights
We arm you with all the facts and possible outcomes of different options. That way you can make the decision that’s right for you. If needed, we can often offer practical support such as help with filling forms, writing letters or negotiating with third parties.
Key facts about Citizens Advice in Hertfordshire