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Crisis Intervention Project


Life is complicated.  The Crisis Intervention service supports people when they are most vulnerable.  People come to us with a wide range of interlinked issues and this project allows all local Citizens Advice offices across Hertfordshire to tailor a service to fit the needs of each individual or family.  We support, empower and move people towards a resolution, giving them the information and advice they need to make informed and positive decisions about the future.

Our outcomes April 2016- April 2019 include:

Number of people  helped

Income gained

Debts written off

9775

£6,628,130

£1,813,720

Improved feeling of self-worth

Able to access advice that suited their needs

Financially better off

85% of clients

85% of clients

55% of clients