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Scam Advice Service for Hertfordshire


Ever since a report from Action Fraud revealed that over a six month period in 2018, 6,272 scams were reported in Hertfordshire costing victims £12.9m, Citizens Advice has been looking for a way to tackle this specific problem. Now, due to a grant awarded by the Hertfordshire Police and Crime Commissioner (PCC), Hertfordshire Citizens Advice has the opportunity to make a real difference.

Hertfordshire Citizens Advice has been awarded a £260,000 grant to fund its new Scams Support and Awareness Project, one of the largest single awards given by the PCC. This project will run for 2 years across Hertfordshire and is poised to help at least 2000 residents directly, and countless others indirectly.

The Grant will be used to employ three scam advisors who will run awareness sessions for the public, provide workshops for other professionals and train 600 volunteers and partners across the county to give specialist face to face advice to those who have been victims of scams and to help prevent vulnerable people becoming victims.

The award follows a successful pilot last year in Three Rivers where over 400 people were supported and helped to avoid having money fraudulently taken